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Domestic Shipping : Orders are processed within 1-2 business days. You will receive a notification once your order has shipped. Shipping Rates: Shipping charges for your order will be calculated and displayed at checkout. Standard shipping typically takes 3-7 business days. Expedited shipping options are available for faster delivery. A tracking number will be provided once your order has shipped, allowing you to track its progress.
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International Shipping : Orders are processed within 1-2 business days. International shipping rates vary by destination and will be calculated at checkout. Delivery times vary by destination, typically ranging from 7-21 business days. International orders may be subject to customs duties and taxes. These charges are the responsibility of the recipient.
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Returns : Items must be returned within 30 days of receipt, in their original condition, unused, and with all tags attached. Perishable goods, gift cards, and personalized items cannot be returned. To initiate a return, please contact our customer service team with your order number and reason for return. You will receive a return authorization and instructions on how to send your item back. Once we receive your returned item and inspect it, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original method of payment within 5-7 business days.
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Exchanges : Exchanges are accepted within 30 days of receipt for items in their original condition. To exchange an item, contact our customer service team with your order number and details of the item you wish to exchange. We will provide instructions for returning the item and will send out the replacement item upon receipt of the original. Customers are responsible for return shipping costs for exchanges. Shree Enterprises will cover the shipping costs for sending out the replacement item.
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Damaged or Defective Items : If you receive a damaged or defective item, please contact our customer service team immediately with your order number and a photo of the item. We will arrange for a replacement or a full refund.